GENERAL TICKET INFORMATION

Tickets will be sent to the email address you provided. If you don’t receive them within a couple of hours, please check your spam folder. If the tickets are still missing, feel free to contact Biletti for assistance.

Full terms and conditions can be found lower on this page.

REGULAR 1-Day TICKETS

• This ticket allows access to the event area during the festival. Exiting and re-entering the festival area is NOT allowed. This ticket type is not exchanged to a festival wristband.

REGULAR 2-DAY TICKETS

• These tickets are exchanged to a festival wristband and allow access to the event area during the festival and exiting and re-entering of the area.

SKIP-THE-LINE TICKETS ( 1-DAY & 2-DAY )

• These tickets are exchanged to a festival wristband and include a dedicated faster entrance to the festival area and allow for exiting and re-entering of the area.

VIP TICKETS ( 1-DAY & 2-DAY )

• These tickets are exchanged to a festival wristband and include a dedicated VIP entrance to the festival area and access to the VIP area as well as exiting and re-entering of the area.

wristband exchange

We recommend exchanging your ticket to a festival wristband in advance. or to arrive early on festival days to avoid queues and exchanging the wristband at the entrance.

Advance wristband pick-up is possible in Suvilahti at the festival location:

Sörnäisten rantatie 22, 00540, Helsinki

• Wednesday 20.5.2026 between 12:00–19:00

• Thursday 21.5.2026 between 12:00–19:00

Ticket Reselling

Biletti offers an official resale platform for tickets that have already been purchased, and we strongly recommend using it as your primary option for reselling. This helps protect both buyers and sellers from fraud or scams. Please note that any ticket resale conducted outside of Biletti is not supported by our team and is done at your own risk.

Reselling tickets above face value is strictly prohibited and will result in cancellation of the ticket without a refund. Tickets may not be used for promotional purposes (e.g., giveaways, raffles, or contests) or any other commercial use without prior written consent from Soundvault.

Ticket upgrade

If you wish to upgrade your ticket to a different type, please contact Biletti.fi, the official ticket provider (asiakaspalvelu@biletti.fi). Upgrades are only possible for ticket types that are still available and must be arranged directly through Biletti.

RULES AND REGULATIONS

EVENT SAFETY AND CODE OF CONDUCT

At Soundvault , we are committed to creating a safe, inclusive, and respectful environment for all attendees, artists, staff, and volunteers. By entering the event/festival grounds, you agree to adhere to our Code of Conduct. Failure to comply may result in immediate removal from the event without a refund and/or permanent ban from any further events, depending on the case.

Professional event security personnel and first aid will be present at the festival.

Entry & Security

To ensure a safe experience for everyone, all attendees will go through a security screening each time they enter or re-enter the festival grounds. Bag checks are mandatory at the gates, and only approved items will be allowed inside.

Allowed Items
To make your festival experience comfortable and safe, you’re welcome to bring the following:

• Small backpacks or bags (maximum 18 liters)

• Powerbank / phone charger

• Empty transparent plastic water bottles (max. 0.5L)

• Prescription medication (must be accompanied by proof)

• Sunscreen

• Hand sanitizer (up to 100ml)

• GoPros and compact cameras (lens no larger than 70mm)

• Binoculars

• Makeup

• Small snacks like chocolate bars (for valid reasons)

Not Allowed Inside
To maintain safety and smooth flow within the festival area, the following items are strictly prohibited:

Prohibited Conduct

• Crowdsurfing and stage diving

• Fighting or causing dangerous situations

• Disruptive, aggressive, or threatening behavior

• Sitting or standing on another person’s shoulders

• Unauthorized access to restricted or fenced-off areas

• Throwing objects onto the stage or into the crowd

• Use of pyrotechnics, flares, or lasers

• Unauthorized selling or marketing within the festival area

• Climbing on structures

• Failure to comply with instructions given by security personnel

Additionally:

The organizer and security personnel reserve the right to remove from the festival area any person who violates the rules, endangers the safety of others, or refuses to follow instructions. In serious cases, the matter may be reported to the authorities.

Food and beverages

At the festival, food and drinks will be available inside the festival grounds at affordable prices, so we do not allow to enter with drinks or food. Very small snacks are fine, for example protein bars.

TERMS AND CONDITIONS

ADDITIONAL INFORMATION

I want to volunteer!

The search for volunteers will soon open on our social media.